At Prime Psyllium, we’re committed to ensuring your order reaches you safely and efficiently, no matter where you are in the world. Below, you'll find all the details about our shipping and delivery process.

Shipping Options:

We offer the following shipping methods:

Standard Shipping: Cost-effective option with delivery times based on your location.
Freight Shipping: For bulk or heavy orders, specialized freight options are available.

Delivery Timeframes:

Delivery times vary depending on your location and shipping method:

Domestic Orders: Typically delivered within 10 business days.
International Orders: May take between 30-50 business days, depending on the destination.
Freight Shipments: Custom timelines communicated during the order process.
Bulk order only

Shipping Costs:

Shipping costs are calculated at checkout and depend on the following:

Destination country
Size, weight, and type of products
Selected shipping method

Custom Duties and Taxes: For international orders, customs duties, taxes, or import fees may apply and are the customer’s responsibility.

Tracking Your Order:

Once your order is shipped, we will provide a tracking number so you can monitor its progress in real time.

Delivery Issues:

If your order hasn’t arrived within the estimated timeframe, please contact us at [email protected] or call us at +91 95121 31306. We’ll resolve the issue promptly.

Returns Due to Failed Delivery:

If a package is returned due to an incorrect address, refusal of delivery, or failure to pay customs duties, you will be responsible for additional shipping costs to resend the package.